Every franchise company will give you their laundry lists of support services. What is most important to you is learning who is supporting you and, what are their backgrounds, retail experiences and what knowledge they have in this specific industry. Also, you must consider whether the support they offer is based on your store-specific needs or is it essentially "cookie-cutter"?

At Vino 100, you will have the support of a dedicated team of people who have decades of hands-on experience in retailing, as well as specific experience in the wine industry, and in the world of franchising. We have professionals seasoned in real estate, construction, training, wine, gifts and retailing. We understand the need for intensive training that must begin even before your store has been fully built, followed by multi-faceted support as you prepare to open, and our hands-on support working with you during those very hectic, but very exciting days just before, and as you open, the doors to your new store!

Once opened, we will support you whenever requested, and based on you needs, to help you expand on your strengths and overcome any weaknesses. We understand that some people may need additional help on the computer systems, while other may need more help with wines, while others may need marketing ideas. We try to tailor our support to meet your individual needs, while sharing successful strategies with everyone. We believe that asking for help is a virtue, and an informative learning tool, not a sign of weakness. Everyone at Vino 100 welcomes your questions, and Vino 100 franchisees know that we want them to call us for advice and support before they "write the checks" that may prove unnecessary and costly.

 

"I decided to open my Vino 100 franchise store based on the amazing concept that makes shopping and buying so easy...what I didn't count on and what has made this experience so wonderful is the support system! I feel extremely confident that I can call or email any in Bala at anytime to get the assistance I need, whether it is concerning a new wine I got in, a wine I am looking for or how to handle everyday operational issues. The promotions, like the Wines of South Africa and Bordeaux, give each individual store the opportunity to receive so many valuable resources, not only are these resources valuable to our customers but also as educational tools for owner and staff." - Matt Bekebrede - Vino 100 Springfield, MO

 

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